Alright, let’s break this down, folks. So, Amdocs is joining forces with NVIDIA and Microsoft Azure. And their goal? They want to design custom Large Language Models (You can call them LLMs) specifically for the massive telecommunications industry, which, believe it or not, is worth around $1.7 trillion globally.
Now, this is where NVIDIA’s AI prowess and Microsoft Azure come into play. Amdocs is using NVIDIA’s AI Foundry service, which is hosted on Azure, to keep up with the growing need for processing and analyzing data in the communication space.
Just to give you a picture, telecom companies deal with humongous amounts of data every single day—we’re talking hundreds of petabytes. And here’s a kicker: by 2025, our global data transactions are expected to blow past 180 zettabytes! With these overwhelming numbers, it’s no wonder that telecommunications companies are looking towards generative AI to amp up their efficiency.
Did anyone wonder what NVIDIA’s AI Foundry service actually entails? Well, it’s a package deal, really, offering the NVIDIA AI Foundation Models, the NeMo framework, and the DGX Cloud AI supercomputer. All these provide a one-stop-shop for building and refining custom AI models.
Enough of the technical bits. What does Amdocs plan to do with it?
Well, Amdocs plans to take full advantage of the AI foundry service to create top-tier LLMs that are adjusted to the needs of both the telecom and media industries. What this does is pave the way for AI implementation across several business areas.
And did we mention that all this is part of their ongoing collaboration with Microsoft? This partnership aims to roll out applications in safe, trusted spaces, be they on-site or in cloud storage.
More and more enterprises are eyeing up custom models for sector-specific tasks. Amdocs isn’t just any company; they serve over 350 of the world’s top telecom and media companies across 90 countries. By partnering up with NVIDIA, they can explore a broad range of AI applications, initially focusing on customer service and network operations.
In the customer service area, here’s the plan: they want to speed up the way they handle customer inquiries using information pulled from company-wide data. In network operations, we’re talking about exploring options to sort out performance or coverage issues or configuration hitches—all in real time.
It’s crystal clear, folks: Amdocs is not just making a move but taking a giant leap forward in the telecommunications industry, becoming a pioneer by leveraging the power of custom generative AI models.
